Welcome to Uploadlane. By creating an account or using the service you agree to these terms. So please read them.
1. Who we are
Uploadlane is a SaaS platform for content scheduling and analytics, based in Belgium. In these terms, "we" or "us" means Uploadlane, and "you" or "your" means the user of the service.
2. Account
You need an account to use Uploadlane. You are responsible for keeping your login details confidential. Do not give your account to anyone else. If you think someone else can access your account, reset your password right away and email us.
You must be 16 or older to create an account. For business use there are no age restrictions, but the person managing the account must be authorized to agree to these terms on behalf of the organization.
3. Subscription and payment
Uploadlane offers a free Free plan and paid plans (Pro, Team). Paid plans are billed monthly or yearly, in advance. You can upgrade, downgrade or cancel at any time via your workspace settings.
New users get a 14-day trial period on paid plans. During this period you can cancel at no cost. After that you automatically move to the plan you chose.
On cancellation, your access to paid features stays active until the end of the current billing period. We do not give pro-rata refunds for mid-term downgrades, except under our 14-day money-back guarantee.
4. What you may do
You may use Uploadlane to plan, publish and analyze your own content on the connected social media platforms. On team plans you may invite team members, within the seat limits of your subscription.
5. What you may not do
You may not use Uploadlane to:
- publish content that breaks the laws of Belgium or the EU;
- spread spam, misleading advertising, or bulk impersonation;
- set up automated scrapers, bots or integrations outside our official API;
- resell or sublease the service without written permission;
- attempt to bypass our security, rate limits or platform restrictions.
In case of a violation we may suspend or terminate your account without warning. We always try to discuss it with you first, except in cases of serious violations.
6. Your content
All content you publish through Uploadlane remains yours. We claim no ownership of your posts, captions, thumbnails or media. We only keep them as long as needed to provide the service, for example to publish a scheduled post or to calculate analytics.
By uploading content you grant us a limited license to display, store and forward that content to the platforms you have connected. This license ends as soon as you delete the content or your account.
7. External platforms
Uploadlane works together with TikTok, Instagram, YouTube and other platforms via their official APIs. Your use of those platforms is also subject to their terms, and we have no control over them. If a platform changes or shuts down a feature, we may have to disable that feature too.
8. Availability
We do our best to keep Uploadlane available 24/7, but we cannot guarantee 100% uptime. Maintenance, infrastructure issues or platform outages can have a temporary impact. We communicate major incidents via status.uploadlane.com and email.
9. Liability
Uploadlane is a tool: we are not liable for the content, timing or performance of your posts. Our total liability for damages is limited to the amount you have paid us in the past 12 months, with a maximum of €500 per claim.
10. Changes
We may update these terms when the service changes or when legislation requires it. For major changes we will send you an email or show a banner in the dashboard, at least 30 days before the change takes effect. If you do not agree you can cancel your account.
11. Governing law
These terms are governed by Belgian law. Disputes are submitted to the competent court in Belgium. Of course we hope it never comes to that; feel free to email us first at info@uploadlane.com if anything is the matter.